Privacy Policy for Dinkie Pickleball

Effective Date:July 1, 2025

At Dinkie Pickleball, we’re dedicated to keeping your personal information safe while you shop for pickleball gear on dinkiepickleball.com, built on WordPress and powered by WooCommerce. This Privacy Policy explains how we collect, use, share, and protect your data. By using our website, you agree to these practices.

1. Information We Collect

We collect the following to provide a seamless shopping experience:
  • Personal Information: When you place an order, create an account, or contact us via WooCommerce or WordPress forms, we may collect your name, email address, phone number, billing address, and shipping address.
  • Payment Information: Payment details (e.g., credit card numbers) are processed securely through Square and are not stored on our servers or WordPress database.
  • Usage Data: We use Google Analytics and Google Tags to collect data about your website interactions, such as pages visited, time spent, and referral sources. This may include your IP address, browser type, and device information.
  • Marketing Preferences: If you opt into our newsletter or promotions, we collect your email address and preferences to send you pickleball deals and updates.

2. How We Use Your Information

We use your data to:
  • Process and fulfill orders through WooCommerce, including shipping and customer support.
  • Communicate about your orders, account, or promotions.
  • Enhance our website and services by analyzing usage trends via Google Analytics.
  • Send marketing emails or promotions (you can unsubscribe anytime).
  • Detect and prevent fraud or security issues on our WordPress platform.

3. How We Share Your Information

We never sell your personal information. We may share data with:
  • Service Providers: Third parties like Square (payment processing), WooCommerce (order management), Google Analytics (website analytics), and shipping carriers to operate our store. These providers are bound by contracts to protect your data.
  • Legal Compliance: We may disclose information if required by law or to protect our rights.
  • Business Transfers: If Dinkie Pickleball is involved in a merger, acquisition, or sale, your data may be transferred as part of the business assets.

4. Your Privacy Rights

You have rights over your personal information, depending on your location:
  • California Residents (CCPA):
    • Right to Know: Request details about the personal information we collect, use, or share.
    • Right to Delete: Request deletion of your data, subject to exceptions.
    • Right to Opt-Out: We don’t sell data, but you can opt out of targeted advertising via cookie settings.
    • Submit requests at [insert contact email, e.g., support@dinkiepickleball.com].
  • EU Residents (GDPR):
    • Access and Correction: Request access to or correction of your data.
    • Erasure and Restriction: Request deletion or restriction of data in certain cases.
    • Data Portability: Request a copy of your data in a structured format.
    • Withdraw Consent: Opt out of data processing (e.g., marketing) at any time.
    • Contact us at [insert contact email] or your local data protection authority.

5. Cookies and Tracking

We use cookies and tracking technologies (e.g., Google Analytics, Google Tags) via WordPress plugins to improve your experience, analyze performance, and deliver personalized ads. Manage cookie preferences through your browser or our website’s cookie consent tool.

6. Data Security

We implement reasonable security measures, including encryption via Square for payments and secure storage for data collected through WooCommerce and WordPress. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We keep your personal information only as long as needed for the purposes in this policy (e.g., order fulfillment, legal compliance). For example, order data is retained for 7 years to meet tax requirements.

8. Third-Party Links

Our website may link to third-party sites (e.g., Square, social media). We’re not responsible for their privacy practices, so review their policies.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. Contact us if you believe we have such data for removal.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on dinkiepickleball.com, with significant changes communicated via email or website notice.

11. Contact Us

Questions about your privacy? Reach out at support@dinkiepickleball.com. We’re here to protect your data and keep your pickleball vibe strong!